Frequently Asked Questions

If you don't find your answer here please contact us with your question.

At CenWood Appliance, our roots are in remodeling and new construction. Cenwood offers a large selection of name brand appliances, in-house delivery, installation and service after the sale. Our goal is to have your experience be at the highest level. With a non-commission inside sales staff, their function is to work closely with you to answer questions, give great advice and help you with your appliance needs. If you are working with a contractor/builder, our outside sales staff can study your plans and advise you on the right products and placement for them in your new kitchen. We take the time to get to know you and meet your specific needs, wants and wishes!

There are many different methods to cleaning stainless steel. To clean food from the surface, you may use a variety of household cleaners or ordinary soap and water. For polishing or removing fingerprints, we recommend any spray stainless steel cleaner on a soft or microfiber cloth. Apply these polishes sparingly in the same direction as the grain on your stainless steel surface.

We offer installation on most every product we sell. Our installation staff is factory certified and experienced to handle your individual needs.

No. Even though our primary function is working through builders/contractors, individual needs are met using the same company resources. We handle any appliance need regardless of the size.

Yes. See our sales consultants for details.

Yes. See our sales consultants for details.

No, however CenWood assumes a proactive role in service matters. Our service coordinator uses our relationship with the best factory-authorized repair companies to communicate and schedule your service needs. We are your advocate and partner in the service process.

Yes. See our sales consultants for details.

More detergent does not mean cleaner clothes. Two tablespoons of liquid detergent will usually suffice for today’s higher efficiency washers. Three to four tablespoons in full loads.

Induction cooking uses magnetic coils beneath the cooking surface to cause ferrous metals in your pots and pans to rapidly heat. Certain cookware is required and our rule of thumb is if a magnet will stick to it, it will work for induction cooking. Induction provides instantaneous maximum heat and temperature change and is the fastest-cooking, most energy-efficient cooktop technology available.

For light cleaning, use any household non-ammonia based cleaner. For burned on spills, first use a flat-edged razor, then use a soft scrub such as Bar Keeper’s Friend® to remove remaining spill. Always follow with any cream glass cooktop cleaner.

There are several finishes available, which are fingerprint resistant. No finish is fingerprint proof. The other advantage to these finishes would be ease of cleaning. You may use any non-ammonia based kitchen cleaner on these surfaces.

The term “Dual Fuel” refers to ranges and stoves that have a gas cooking surface and an electric oven. Basically using two different “fuel” sources for your cooking.

Absolutely! You can use numerous types of cookware on a glass electric cooktop. With cast iron and other heavy or rough cookware, you must be very careful not to excessively shift or drag it. This can scratch your cooking surface.

Ventilation is not required in some areas, but we feel it is an important component in your kitchen. Not only does it protect your kitchen investment, ventilation addresses the need to control smoke, steam, odor and heat produced when cooking.